Enterprise Communication
- Integrated enterprise telecoms technology
- World-class contact centre and telephony solutions
- Customised infrastructure, applications and services
- Fully converged end-to-end ICT solutions
- Extensive range of hosted services
Effective communication is a cornerstone of any business, and without the right technology in place organisations are unable to compete in an increasingly fast-paced business environment. Enterprise Communications offers a variety of integrated solutions to deliver the latest communication technology throughout the enterprise.
The Communication business unit incorporates: Contact Centre Solutions; Converged Communication Solutions; and Hosted Solutions.
Contact Centre Solutions
Contact Centre Solutions specialises in business communication and customer interaction solutions. We provide world-class contact centre and enterprise telephony solutions as well as professional services to facilitate the management of high volumes of interactions, whether with customers or personnel.
We have obtained Platinum Certifications with a number of key technology partners, including Avaya, Presence Technology, Extreme and DataVoice.
Converged Solutions
Converged Solutions offers fully converged end-to-end ICT solutions to companies, from basic connectivity solutions to networking and ISP services, as well as a host of other services to assist them with leveraging the benefits of convergence.
Hosted Solutions
Hosted Solutions delivers a variety of hosted services, such as storage and archiving of digital content, private cloud solutions, hosted telephony management systems and a number of Software as a Service (SaaS) solutions. This service can also be extended to bandwidth solutions which allow organisations to take advantage of improved economies of scale.
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