Interaction Recording Solutions

From banking to insurance to sales and everything in between, there is no getting around the fact that a large number of highly important conversations and even verbal contracts take place over the phone. Interaction Recording Solutions designs and develops proprietary solutions that record, manage, re-create and analyse voice and screen transactions, helping to mitigate risk and ensure quality customer interactions.

Through more than 20 years of research and development we are able to offer a comprehensive range of bespoke voice recording and management solutions, tailored to enhance communication between organisations and their customers and support business processes. Our range includes the Libra interaction recording solution, Libra Mobile, an interaction recording solution for mobile phone interactions, Screen Recording and the Nexus distributed framework.